eCABS® Point of Sale Food and Beverages (F n B) - Application Suite
High Volume of transactions to handle amidst frequently changing information in a hotel is an enormous task and is often a cause of unforeseen errors and subsequent embarrassment. However solution lies in Computerisation of operations. Having good understanding of Business Process Knowledge of Hotel operations, we at CSAT has developed a comprehensive suite of software applications to manage all the front & back office operations of Hotel complex. These application modules & sub-modules would increase the efficiency of the operational staff and integrate the Hotel operation for better management & control. Following are the core modules in CSAT eCABS® Application Suite for Hotels (SU) :
Apartment hotel, Business hotel , Bed and breakfast , Boutique hotel , Camp , Guesthouse, Hotel , Hostel , Inn , Lodge , Motel , Palace , Resort , Residential suite, Serviced apartment etc operation……
Brief information on above application modules follows :
Hotel Front Office Management
- Manages all hotel front desk operations
- Make guest reservation (FIT / Group) and control expected arrivals & departures.
- Guest check-in modes on walk-in, express, reserved & groups
- With check-in define guest meal plans, room rates (inclusive/extra of taxes ), billing (single or multiple folios) along pre-defined automatic recurring charges
- Manage room inventory with availability charts and access reservations & room status.
- Quickly and easily check and change the room status (blocked, under maintenance, clean, dirty, etc) and set rooms out of order, do not sell, or inactive
- Flexible rate management for higher revenue, multi-level corporate rate definition & seasonal rates
- Check-out with additional charges, cashiering & daybook
- Night audit or day end process - post charges manually or automatically through night audit
- Comprehensive reporting on all function along with and daily audit reports.
- Detailed guest profiles with photograph & history for guest management.
- More power with add on sub modules for POS visitor billing, Housekeeping, Basic inventory, Minibar, Booking engine, Dashboard on go, AR, Sales & Marketing, Messenger – email & SMS
- Hardware Interfaces to Traditional Rs232 and IP based telephone systems, Electronic door locking systems
- Links with CSAT eCABS® POS (F n B) for room service & F n B billing, Banqueting, Telephone call billing system for call charges and Finance for accounts related postings.
- Third party interfaces for Tally accounting , Internet access systems , XML for CRS etc
Point-of-Sales (F n B) Billing System:
- Manage unlimited Point-of–Sales (POS) for billing and define POS based menu items, rates & discounts
- Handle order generation & billing for chargeable and non-chargeable orders
- Enable remote order printing or display on kitchen terminal for preparation & pickup of ordered items
- Bill split, settlement, cancellation etc along with comprehensive cashier daybook.
- Comprehensive reporting on sales, cashier, taxes, menu item sales, time-zones, settlement etc.
- More power with add on sub modules for Touch screen, Mobile & Tablet POS that enables wireless order taking (Steward & Guest ordering app) , Dashboard on go, KDS, Basic Inventory, Messenger – email & SMS etc
- Links with CSAT eCABS® Hotel front office for charges posting, Material management & Finance for related postings.
- Third party interfaces for Tally accounting , Payment gateway etc
Telephones Call Billing System :
- Set RS 232 or IP port for communication with EPABX along with call charges
- Handles call accounting
- Comprehensive reporting on calls with summary, local, STD, ISD, extension , junction etc
- Allow activation and de-activation of calls during check-in and check-out with EPABX having interface
- Room status and mini-bar billing with EPABX having interface
- Links with CSAT eCABS® Hotel front office for charges posting.
Banqueting & Conference Management :
- Manages unlimited banqueting points for reservation & billing
- Menu card definition
- Event quotations
- Record reservations with availability
- Generate function plan along with booking on Items , services etc
- Function billing & bill settlements.
- More power with add on sub modules for Dashboard on go, Messenger–email & SMS, Basic Inventory, etc
- Links with CSAT eCABS® Hotel front office for charges posting, Finance & Material management for related postings.
- Third party interfaces for Tally accounting , Payment gateway etc
Financial Accounting System
- Application takes all finance related vouchers as the basic input
- Maintains general ledger, accounts receivable & payable.
- Trial balance, balance sheet and profit & loss are available on-line from vouchers input and provides editing of vouchers from them.
- It can also manage cash flow, cost center, TDS, budgets, auditing and bank reconciliation.
- Direct bank cheque printing
- Links with other CSAT eCABS® modules internally for importing finance related entries.
Material Management System
- Manages all kinds of items including food with UOM & stock levels
- Vendor management for all items supplied by vendor.
- Maintain supplier’s rate on items, take internal indents and generate purchase orders accordingly.
- Maintain delivery status on orders with report on supplier performance.
- Handle complete flow starting from indent , authorization , receipt & issue.
- Record transactions like MRN, receipt, issue, transfers, production, consumption wastage, physical stock etc
- Multi & sub-store accounting with weighted average , last purchase price , LIFO & FIFO method of valuation
- Generate all standard reports i.e. checklist, stock ledgers, status, registers , variance etc
- Links with CSAT eCABS® POS FnB & Finance for related postings.
Menu Engineering & Food Costing System
- Define recipe (ingredients) of all sale-able menu-items from POS.
- Provision for intermediate items recipe being used in multiple menu-items.
- Based on recipe of menu-items generates cost sheet
- Define & generate cost sheet on your new proposed menu items during trials.
- Reporting on estimated versus actual consumption of raw materials.
- Links with CSAT eCABS® POS FnB and Material management for related postings
Human Resources Information System
- Taking Personnel information as the base, the system manages employees profile with all details.
- Attendance & leaves management
- Capture data from any time-attendance machine for attendance recording.
- Define income & deductions for payroll accounting
- Payroll takes care of compensation administration (PF, ESI, bonus, gratuity, TDS , leave encashment etc) and generates all statutory reporting related to them.
- Links with CSAT eCABS® Finance for related postings.
Asset Management System
- Manages information on multi-location & assets.
- Generates Purchase Inquiries, take quotations from vendors, generates purchase orders and takes deliveries of assets.
- Keep information on asset usage, maintenance, AMC , insurance, consumption of spares etc. The system also has depreciation calculator on assets.
NOTE : Ask for more information on above CSAT eCABS® modules, sub modules & hosted cloud based CSAT TAPESA apps. Ask for list of clients in your city/area.