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eCABS® Point of Sale Food and Beverages (F n B) - Application Suite

High Volume of transactions to handle amidst frequently changing information in a hotel is an enormous task and is often a cause of unforeseen errors and subsequent embarrassment. However solution lies in Computerisation of operations. Having good understanding of Business Process Knowledge of Hotel operations, we at CSAT has developed a comprehensive suite of software applications to manage all the front & back office operations of Hotel complex. These application modules & sub-modules would increase the efficiency of the operational staff and integrate the Hotel operation for better management & control. Following are the core modules in CSAT eCABS® Application Suite for Hotels (SU) :
Apartment hotel, Business hotel , Bed and breakfast , Boutique hotel , Camp , Guesthouse, Hotel , Hostel , Inn , Lodge  , Motel , Palace , Resort , Residential suite, Serviced apartment etc operation……

Brief information on above application modules follows :
Hotel Front Office Management
  • Manages all hotel front desk operations
  • Make guest reservation (FIT / Group) and control expected arrivals & departures.
  • Guest check-in modes on walk-in, express, reserved & groups
  • With check-in define guest meal plans, room rates (inclusive/extra of taxes ), billing (single or multiple folios) along pre-defined automatic recurring charges
  • Manage room inventory with availability charts and access reservations & room status.
  • Quickly and easily check and change the room status (blocked, under maintenance, clean, dirty, etc) and set rooms out of order, do not sell, or inactive
  • Flexible rate management for higher revenue, multi-level corporate rate definition & seasonal rates
  • Check-out with additional charges, cashiering & daybook
  • Night audit or day end process - post charges manually or automatically through night audit
  • Comprehensive reporting on all function along with and daily audit reports.
  • Detailed guest profiles with photograph & history for guest management.
  • More power with add on sub modules for POS visitor billing, Housekeeping, Basic inventory, Minibar, Booking engine, Dashboard on go, AR, Sales & Marketing, Messenger – email & SMS
  • Hardware Interfaces to Traditional Rs232 and IP based telephone systems, Electronic door locking systems
  • Links with CSAT eCABS® POS (F n B) for room service & F n B billing, Banqueting, Telephone call billing system for call charges and Finance for accounts related postings.
  • Third party interfaces for Tally accounting , Internet access systems , XML for CRS etc
Point-of-Sales (F n B) Billing System:
  • Manage unlimited Point-of–Sales (POS) for billing and define POS based menu items, rates & discounts
  • Handle order generation & billing for chargeable and non-chargeable orders
  • Enable remote order printing or display on kitchen terminal for preparation & pickup of ordered items
  • Bill split, settlement, cancellation etc along with comprehensive cashier daybook.
  • Comprehensive reporting on sales, cashier, taxes, menu item sales, time-zones, settlement etc.
  • More power with add on sub modules for Touch screen, Mobile & Tablet POS that enables wireless order taking (Steward & Guest ordering app) , Dashboard on go, KDS, Basic Inventory, Messenger – email & SMS etc
  • Links with CSAT eCABS® Hotel front office for charges posting, Material management & Finance for related postings.
  • Third party interfaces for Tally accounting , Payment gateway etc
Telephones Call Billing System :
  • Set RS 232 or IP port for communication with EPABX along with call charges
  • Handles call accounting
  • Comprehensive reporting on calls with summary, local, STD, ISD, extension , junction etc
  • Allow activation and de-activation of calls during check-in and check-out with EPABX having interface
  • Room status and mini-bar billing with EPABX having interface
  • Links with CSAT eCABS® Hotel front office for charges posting.
Banqueting & Conference Management :
  • Manages unlimited banqueting points for reservation & billing
  • Menu card definition
  • Event quotations
  • Record reservations with availability
  • Generate function plan along with booking on Items , services etc
  • Function billing & bill settlements.
  • More power with add on sub modules for Dashboard on go, Messenger–email & SMS, Basic Inventory, etc
  • Links with CSAT eCABS® Hotel front office for charges posting, Finance & Material management for related postings.
  • Third party interfaces for Tally accounting , Payment gateway etc
Financial Accounting System
  • Application takes all finance related vouchers as the basic input
  • Maintains general ledger, accounts receivable & payable.
  • Trial balance, balance sheet and profit & loss are available on-line from vouchers input and provides editing of vouchers from them.
  • It can also manage cash flow, cost center, TDS, budgets, auditing and bank reconciliation.
  • Direct bank cheque printing
  • Links with other CSAT eCABS® modules internally for importing finance related entries.
Material Management System
  • Manages all kinds of items including food with UOM & stock levels
  • Vendor management for all items supplied by vendor.
  • Maintain supplier’s rate on items, take internal indents and generate purchase orders accordingly.
  • Maintain delivery status on orders with report on supplier performance.
  • Handle complete flow starting from indent , authorization , receipt & issue.
  • Record transactions like MRN, receipt, issue, transfers, production, consumption wastage, physical stock etc
  • Multi & sub-store accounting with weighted average , last purchase price , LIFO & FIFO method of valuation
  • Generate all standard reports i.e. checklist, stock ledgers, status, registers , variance etc
  • Links with CSAT eCABS® POS FnB & Finance for related postings.
Menu Engineering & Food Costing System
  • Define recipe (ingredients) of all sale-able menu-items from POS.
  • Provision for intermediate items recipe being used in multiple menu-items.
  • Based on recipe of menu-items generates cost sheet
  • Define & generate cost sheet on your new proposed menu items during trials.
  • Reporting on estimated versus actual consumption of raw materials.
  • Links with CSAT eCABS® POS FnB and Material management for related postings
Human Resources Information System
  • Taking Personnel information as the base, the system manages employees profile with all details.
  • Attendance & leaves management
  • Capture data from any time-attendance machine for attendance recording.
  • Define income & deductions for payroll accounting
  • Payroll takes care of compensation administration (PF, ESI, bonus, gratuity, TDS , leave encashment etc) and generates all statutory reporting related to them.
  • Links with CSAT eCABS® Finance for related postings.
Asset Management System
  • Manages information on multi-location & assets.
  • Generates Purchase Inquiries, take quotations from vendors, generates purchase orders and takes deliveries of assets.
  • Keep information on asset usage, maintenance, AMC , insurance, consumption of spares etc. The system also has depreciation calculator on assets.
NOTE : Ask for more information on above CSAT eCABS® modules, sub modules & hosted cloud based CSAT TAPESA apps. Ask for list of clients in your city/area.
Cloud based hosted solution.
International Food and Hospitality Fair.

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